FAQs – Global Health Mission

Frequently Asked Questions

Find answers to common questions about our services, membership, and programs

General Information

What is Global Health Mission?

Global Health Mission is an initiative of Bright Mission Social Welfare, a registered NGO dedicated to advancing education, healthcare, and community welfare across Assam. We work to bridge the gap between education, health awareness, and livelihood in rural and underprivileged areas.

What are your operating hours?

Our standard operating hours are:

Monday – Friday: 7:00 AM – 8:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 9:00 AM – 1:00 PM
Emergency Services: 24/7 available through partner hospitals

Where are you located?

Our main office is located in Barpeta Town, Assam. We serve communities across Lower Assam through our network of partner hospitals, clinics, and educational institutions.

Head Office: Barpeta Town, Assam, India – 781301

What safety measures do you have in place?

We follow strict safety protocols including:

Regular facility sanitization and hygiene maintenance
Personal protective equipment for all staff members
Social distancing measures in waiting areas
Sterile equipment for all medical procedures
Compliance with all government health guidelines
Regular health check-ups for staff

Membership & Registration

How do I become a member?

Becoming a member is simple and completely free! You can register through:

Online Registration: Visit our website and fill out the membership form
In-Person: Visit our office with required documents
Phone: Call us at +91 98640 94487 for registration assistance
Partner Centers: Register at any of our partner hospitals or clinics

Is membership really free?

Yes! Our membership is completely free of charge. There are no registration fees, annual fees, or hidden charges. We believe in making healthcare accessible to everyone.

What documents are required for membership?

You need the following documents for membership registration:

One passport-size photograph
Proof of identity (Aadhar card, Voter ID, or Passport)
Proof of address (Aadhar card, Utility bill, or Rental agreement)
Completed membership application form

Healthcare Services

What healthcare discounts do members receive?

Our members enjoy comprehensive healthcare discounts:

Consultation Fees: Up to 30% discount
Pathological Tests: Up to 50% discount (blood, urine, stool, thyroid, etc.)
Radiology & Imaging: 20% discount (X-ray, ECG, CT scan, MRI)
Medicines: Up to 60% discount (Allopathic, Ayurvedic, Homeopathic)
Emergency Services: 50% discount on ambulance, free first aid

Do I need a doctor’s referral for tests?

While many diagnostic tests require a physician’s referral, we also offer direct-to-consumer testing for routine check-ups and specific screenings. Please contact us to determine if your desired test requires a referral.

How do I find partner hospitals and clinics?

You can find our network partners through:

Our website’s partner directory
Mobile app (coming soon)
Calling our helpline: +91 98640 94487
Visiting our office for a printed list
Checking the sticker display at partner locations

Educational Programs

What educational institutions do you operate?

We operate two premier educational institutions:

Concept Education Barpeta: Integrated school and coaching for NEET, JEE, and board exams
Lower Assam Health Care Academy: Professional paramedical and degree courses

Both institutions are located in Barpeta Town, Assam.

What courses are offered at Health Care Academy?

We offer various professional courses:

Paramedical Courses: B.Voc in Medical Laboratory Technology, Radiology, Optometry, Operation Theatre Technology
Management: BBA, MBA, PGDRD, MSW
Science: B.Sc, M.Sc in various subjects
Arts & Commerce: BA, MA, B.Com, M.Com
Computer Science: BCA, MCA, B.Sc (IT), M.Sc (IT)

Do you provide hostel facilities?

Yes! We provide separate hostel facilities for boys and girls with:

Safe and secure accommodation
Healthy food services
24/7 security and supervision
Study rooms and library access
Recreational facilities
Regular health check-ups

Billing & Payments

What payment methods do you accept?

We accept various payment methods for your convenience:

Cash payments
Credit/Debit Cards (Visa, MasterCard, RuPay)
Digital Payments (UPI, PhonePe, Google Pay, Paytm)
Net Banking
Personal cheques (subject to clearance)
Health savings account (HSA) cards

Do you offer payment plans?

Yes, we understand that medical and educational expenses can be challenging. We offer flexible payment plans for:

Educational course fees (installment options)
Major medical procedures
Patients without insurance coverage
Families with financial constraints

Please speak with our billing department to discuss available options.

What is your refund policy?

Our refund policy varies by service:

Membership: Fully free, no refund required
Educational Fees: Refund as per university/board guidelines
Medical Services: Case-by-case basis for unused services
Tests & Procedures: Refund if service not rendered

All refund requests must be submitted in writing with supporting documents.